×

The Story Behind the Name “Unire”

Ever wondered how Unire got its name?

We didn’t choose it because it sounded fancy.
We chose it because it meant something.

In Latin and Italian, “Unire” means “to unite, to bring together, to connect.”
In Portuguese, it means “to unite,” “to join,” or “to combine.”

And that’s exactly what we do.

We unite people, processes, and possibilities. From back-office operations to managing the biggest travel brands — our mission is simple: make things work better together.

But here’s the fun part 😄
In Italian, it’s pronounced “oo-NEE-reh.”
In India, we call it “You-Na-Aire.”

Not technically correct — but beautifully ours.

That’s the essence of Unire —
Bringing people, purpose, and progress together.

Technically Italian (or maybe Portuguese). Proudly Indian. Globally united. 🌍

Travel Back Office

Benefits:
travel
A t Unire, we offer complete Travel Back Office Process Management services designed to support DMCs, OTAs, and TMCs with accurate, efficient, and reliable backend operations. Our team helps you manage all essential travel processes so your business can run smoothly while you focus on customer experience and business growth
Comprehensive Back Office Support

We handle a wide range of travel back office tasks, including Contract Loading, Rate Updates, Promotions, Stop Sales, Hotel Mapping, Fare Comparison, Reservation Support, and VISA-related coordination.
 All activities are managed with precision to keep your systems updated and error-free.

Benefits:
  • Smooth operational workflow
  • Accurate and timely updates
  • Reduced workload on internal teams
  • Better customer satisfaction
  •  
Contract Loading & Rate Management

Our team manages bulk contract uploads, special offers, room details, policies, and seasonal promotions with complete accuracy. We ensure your inventory and rates are always correct, updated, and competitive.

Benefits:
  • Error-free rate loading
  • Faster turnaround
  • Better market competitiveness
Reservation & Operational Support

We support your reservation operations by managing booking checks, amendments, special requests, guest notes, and supplier coordination. Our team ensures smooth handling of all back-end reservation tasks.

Benefits:
  • Fewer booking issues
  • Quick resolutions
  • Improved customer experience
Real-Time Updates & Fare Comparison

We monitor availability, promotions, and pricing, ensuring real-time updates across your system. Our fare comparison support helps you stay competitive and offer accurate prices to your customers.

Benefits:
  • Up-to-date availability and                rates
  • Stronger price competitiveness
  • Increased booking confidence
Hotel Mapping & Content Standardization

Our hotel mapping services improve data quality by removing duplicates, standardizing content, and ensuring accurate property details. This helps users find the correct hotel information quickly.

Benefits:
  • Better user experience
  • Accurate hotel listings
  • Cleaner and reliable data
Customized Reporting & Analytics

We provide detailed reports on productivity, contract status, pricing changes, and performance trends. These insights help you plan better and maintain a strong operational structure.

Benefits:
  • Complete visibility of operations
  • Improved decision-making
  • Higher efficiency
Upselling & Cross-Selling Support

With industry knowledge and data insights, we help identify backend opportunities to promote room upgrades, add-ons, transfers, and other services that add value to the customer journey.

Benefits:
  • Increased revenue
  • Better inventory utilization
  • Enhanced customer value
Transfers
We manage seamless backend entries for our DMC partners, ensuring every airport, hotel, and intercity transfer is accurately captured, scheduled, and updated within their systems. Our team ensures precision in data input, adherence to operational timelines, and complete alignment with partner requirements, helping DMCs deliver smooth, reliable ground transportation experiences to their guests.
Excursions
We handle comprehensive backend coordination for excursions and sightseeing services capturing daily activity bookings, timings, guide information, and special guest requirements with meticulous detail. By supporting DMCs with accurate, detailed entries about the excursion, with timely system entry, we help them offer memorable destination experiences while maintaining flawless operational flow behind the scenes.
Benefits:
  • Increased efficiency
  • Control over pricing and                inventory errors
  • Customized services to               meet  client’s requirements

Frequently asked question:

01.What does Travel Back Office Process Management include?
It includes contract loading, rate updates, hotel mapping, fare comparison, promotions, stop sales, reservation support, and various travel data and operational tasks.
02.Why should travel companies outsource their back office work?
Outsourcing improves accuracy, reduces workload, provides faster updates, and gives expert support so your internal team can focus on sales and service.
03.Is outsourcing safe for handling travel data?
Yes, we follow strict data security practices, access control, confidentiality guidelines, and system protection to keep all information safe.
04.How does Travel Back Office support revenue growth?
Accurate updates, competitive pricing, error-free operations, and backend upselling opportunities directly help increase bookings and revenue.
05.How quickly can contract updates, promotions, and stop sales be processed?
Most updates are handled within the defined TAT, ensuring your system stays updated and ready for real-time bookings.

Our Features:

Superiority Defined

• 100% Errors Accountability – We take complete ownership of any errors occurred in processes .
• Economical – Based out of Jaipur, a tier 2 city, that offers cost-effective options with energetic and productive employees.

Contact us

  • 69/375, Mansarovar,
    Jaipur , Rajasthan,
    INDIA -302020
  • [email protected]
  • +91 95713 77444

Download:

2024 Brochure