Managing hotel contracts, stop sales, and promotions requires accuracy and timely updates. We support OTAs, DMCs, TMCs, wholesalers, and hotel partners by handling contract loading, rate management, offers, and stop-sale updates to ensure your system always shows correct and updated information.
Hotel Contract Loading
We upload hotel contracts into your booking system with complete accuracy. Our team manages room types, rate plans, seasonal rates, meal plans, policies, and other important details. Each contract is checked carefully before publishing to avoid rate mismatches or booking errors.
Promotions & Special Offers Management
We also manage promotional offers such as discount codes, free-night deals, early-bird offers, seasonal promotions, room upgrades, and added benefits like late checkout or transfers. Our team ensures offers are updated on time and removed when they expire so customers always see the correct deals.
Stop Sales & Close-Out Management
We ensure stop sales and close-outs are updated on time to avoid overbookings and booking errors. Our team manages real-time stop sales updates, date-wise room closures, inventory restrictions, occupancy limits, and rate close-outs during high occupancy periods. We also monitor hotel emails and extranets to keep your system accurate and updated.
Packages & Offers Configuration
We create travel packages based on your business requirements, such as hotels with transfer packages, hotels with activities, meal upgrades, weekend or seasonal packages, and custom holiday packages. Each package is mapped carefully with clear conditions and correct pricing to ensure smooth booking.
Data Entry, Validation & Quality Checks
Accuracy is a key part of our process. Our team verifies rates before publishing, checks cancellation and amendment policies, matches contract terms with the system data, and resolves any errors. We also test booking flows and regularly review active contracts to ensure smooth and error-free operations.
UNIRE Business Solutions is an India-based Travel BPO and Travel Back Office Outsourcing company providing operational support to DMCs, OTAs, and TMCs. Our Travel BPO teams handle contract loading, hotel mapping, rate management, reservations, air ticketing, fare comparison, customer support and other travel operations.
Since 2012, we have helped travel businesses improve operational efficiency, maintain data and process accuracy, reduce back-office workload and scale their operations through dedicated, SLA-driven and process-focused teams.
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